Frequently Asked Questions

General Questions

  • At Paws in Weehawken, we offer dog daycare, dog boarding, dog walking, dog grooming, and pet concierge services.

    Pet concierge includes support in pick-up/drop-off to dog appointments such as grooming, vet visits, and more.

  • Mon-Fri: 7am- 9pm

    Sat-Sun: 9am- 6pm

    During closed hours we always have staff members on-site monitoring pets 24/7.

    Early drop-off and late pick-up are offered by request with an additional fee.

  • Please refer to our pricing page here. For payment, we accept VISA, MasterCard, and AMEX.

    All clients are required to have a valid credit card on file.

    If you have further questions feel free to reach out to us at info@pawsinweehawken.com or call us at (201) 766-1392

  • For cancellation, we request you give us 24 hours' notice to avoid any charges.

    Give us a call at (201) 766-1392 to cancel.

  • Yes! Please refer to our requirements page here.

  • Yes. By appointment only. Please give us a call to schedule.

  • No. We do not accept pets with fleas or ticks. If you have recently been to areas known for ticks, we request that you check your pet thoroughly before bringing them for daycare or boarding.

Boarding FAQ’s

  • Monday - Friday

    Drop-off: 7 am

    Pick-up: before 9 pm

    Saturday - Sunday

    Drop-off: 9 am

    Pick-up: before 6 pm

    Early drop-off or late pick-up is by request only and will incur an additional fee.

  • Only the people you authorize will be permitted to pick up your pet.

  • Yes.

    Monday - Friday

    Pick-up/drop-off before 7am / $15

    Pick-up/drop-off after 9pm / $15

    Saturday - Sunday

    Pick-up/drop-off before 9am / $15

    Pick-up/drop-off after 6pm / $15

    Daily after 11pm / $30

  • Peak dates that will incur an additional $10 per night charge are:

    - Memorial Day weekend

    - 4th of July weekend

    - Labor Day weekend

    - Thanksgiving weekend

    - Christmas Day

    - Week between Christmas and New Year’s

    - New Year's Day

    - Presidents Day weekend

    Pricing does not include New York sales tax.

  • During the holidays we charge an additional $10.00 per night.

    Peak times: Memorial Day weekend, 4th of July weekend, Labor Day weekend, Thanksgiving weekend, week between Christmas and New Year’s, Presidents Weekend.

    Pricing does not include NJ sales tax.

  • Yes. We offer apartment pick-up and drop-off to and from our Weehawken location by advance appointment only and only the radius including addresses: 800, 900, 1100, 1200, 1300, and 1500.

    This service will incur a $10 fee each way.

  • Yes. Reservations in advance are highly encouraged during holiday weekends. Reservations can only be made during our normal hours (8:00 am to 8:00 pm).

    We ask that any off-peak cancellations be made at least 48 hours prior to the boarding.

    During holidays, we require a strict 48-hour notice for any cancellation. All stays not canceled prior to 48 hours will incur a charge for the intended stay.

    Please note that we will apply a peak surcharge of $10 per night for boarding and $5 per day of daycare to all listed prices.

  • We ask that any off-peak cancellations be made at least 48 hours before the boarding.

    During peak dates (holidays), we require a strict 48-hour notice for any cancellation. All stays not canceled before 48 hours will incur a charge for the intended stay.

  • Item description

  • Boarding Packs (10 and 20) expire 90 days and 180 days from purchase and are non-refundable. 

  • Yes! Please ask in-store about sibling (multi-dog) boarding discounts!

  • All first time boarders are introduced to fellow guests slowly and carefully to make sure that no problems arise and give them ample time to make new friends.

    With certain dogs, we sometimes require a pre-boarding visit to insure compatibility.

  • In the interest of overall harmony, we do not accept dogs with aggressive tendencies, unless prior arrangements are made for one of our separation rooms.

    For the safety of our team and other customers, we unfortunately cannot accept dogs that show aggression to people. We will update you in the event we see such behavior and reserve the right to refuse service.

  • Paws in Weehawken requires up-to-date health and vaccination records. For more information, please message or call us.

  • Yes we offer the following:

    - 10% off for family of two pets

    - 50% off 3rd pet

    Pets must be from the same family.

  • Yes, upon request. Please tell our staff at your drop-off if you would like to include one or multiple walks.

    Each 30-min walk - $25

  • Private suites are $110 per 24-hours

Daycare FAQ

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  • Yes. All daycare packages have expiration dates set at purchase (please ask before purchasing), and are non-refundable.

  • Separation suites are charged at an extra $10.00 per day, subject to availability.Item description

  • Yes. Daycare prices are subject to peak holiday price increases of $5 per day.

  • Every staff member is trained on-site in the proper care and handling of all breeds. Our daycare is focused on matching dogs of similar size and temperament into play areas in order to cultivate as safe and fun an environment as possible.

  • Paws in Weehawken requires up-to-date health and vaccination records. For more information, please message or call us.

Grooming

  • Grooming cancellations made same day and no shows will be charged 50% of grooming price.

  • In an effort to keep the grooming schedules running smoothly all new grooming clients will be asked to give their credit card prior to the appointment.